We are always pleased to receive favourable comments from our clients but we do encourage constructive criticism as well!
I had recently to speak on the phone to request, if possible, the return of an umbrella that my wife had left on one of your buses after a trip to Hardwick Hall. The young lady I spoke to was most helpful and had a very pleasant manner. She was as good as her word that she would make enquires and return the umbrella to our home address as soon as possible, which we have now received. The name on the complimentary slip with the article returned is 'Vicky' and if indeed it was Vicky I was speaking to on the phone-I would say very many thanks and well done. Mr M
Thank you for the lovely holiday we have all had. The hotel, the beautiful scenery and the weather have all been great. I know we have left Sean till last but he has been first class, a good mixer, helpful, and most of all an excellent driver. Mrs J
Thank you for organising our group's visit to Kent. I enjoyed every minute as I'm sure everyone else did.The gardens were lovely , hotel very good and Ted, our driver, looked after us all. Mrs H
On behalf of our ladies I would like to thank you for all your helpful and most obliging efforts on our behalf. I am pleased to say that the whole day went without a hitch. I shall, most certainly, be recommending Phoenix Travel to my colleagues, and I am sure we shall be using your company again. Mrs C
I should like to thank you for helping to make my first project a great success; the coach was first class and the driver even more so!! Mr M
Thank you for organising our successful holiday to Northumbria, the weather was kind to us and we had a lovely time. Please thank Alan for all he did, we appreciate his help and support. JJ